Reviews

Emma was amazing. We’ve bought and sold before, so we know the difference between good realtors and not-so-good realtors. Emma is definitely one of the good ones. This was our first purchase in Oregon and in a city we’re not completely familiar with. She spent a ton of time going over the process, setting exceptions, and helping us figure out the best neighborhood for us and our needs. She was on top of it every step of the way. Always filling us in and giving us next steps. The entire process went smoothly and I credit that to Emma’s work ethic and attentiveness. Overall, we couldn’t be happier. It was a great experience.”

“I just recently sold my Portland home, and I had the pleasure to work with Sally Schwartz and Colleen Glaab. They are truly the best in the business in my personal opinion. Back in April of last year I sent a message to Colleen about what the process of selling my home would be. At this time I still was not quite ready to sell my home but Colleen was so nice and helpful. She sent me detailed information and a step by step process for how my house would sell. It really helped make the decision to finally sell. I reached back out to Colleen in December and she was quick to respond and get the process started for me. Then in January Sally came onboard to help with the sale of my home. Sally is truly amazing. She held my hand through everything and that is something I truly needed. It is scary to sell a home but Sally reassured me and walked me through the process step by step. Whenever I needed something she was quick to respond and very helpful. Both Sally and Colleen are amazing and very knowledgeable. I couldn’t have sold my house without them. I can’t recommend them enough. Thank you for helping make my dreams come true!”

Carla gave us great advice and was always available for a valuable brainstorm whenever we needed her. I highly recommend her!!”

“Very pleased with the outstanding service, timely, accurate, focused on results and in an unusual market, we were successful! Best in class communication and support. Look forward to working with Leia and her team on the next real estate transaction!”

Emma is truly an exceptional realtor and we highly recommend her! She went above and beyond to find us our beautiful new home in Portland. As first time out-of-state buyers, viewing properties remotely during a pandemic seemed like a stressful process but Emma supported and guided us every step of the way. We felt like we were her only clients even though she was juggling multiple sales. She was always attentive to our needs, an outstanding communicator and most of all the kindest person you could wish for to navigate the real estate market with. Emma, thank you for all your hard work finding us our first home. We are ever so grateful!”

“We found Portland’s Alternative Realtors through google reviews since we don’t know many people in the area.

To give some brief context, we were first time homebuyers from the midwest. Prior to beginning our search, we asked our closest family members what we should expect from our realtor. We were told to expect them to pressure us to pay our highest dollar amount because realtors make a greater profit from a higher sale price. They definitely had bad experiences.

We worked with Emma and our experience could not have been more different. She was friendly and outgoing, very knowledgeable in the PDX housing market, and incredibly responsive to emails, texts, and phone calls. 

My wife found her dream home and relayed to Emma how in love she was with this place. We made an initial offer and were later advised by the seller’s agent to submit our highest and best revised offer due to there being several potential buyers. When we talked this over with Emma, she helped us find an amount that was lower than our highest and best but still in line with the market value. It was such a nerve-wracking part of the process but this proved to us that she was always looking out for our interests and what the final appraisal of the house would be. On top of all that, she also got every possible bid for work to help negotiate our final sale agreement with the seller. 

We enjoyed all of the time we spent with Emma in our search and in the buying process and could not recommend her enough. She helped make the dream home a reality. Our family members call her a unicorn realtor!”

Colleen is the best real estate agent we have ever worked with. She was calm, consistent, available, knowledgeable, hard working and professional. We will use her again and feel confident recommending her to others.”

“We moved to Portland from California, so it was especially important that we worked with a well-connected realtor who could walk us through the process even from afar. We ended up connecting with Sally Schwartz and we are so lucky we did. In August we came up to Portland for a week and she blocked it off just for us so we could see 3-4 houses a day. She has a wealth of knowledge not just when it comes to neighborhoods but also potential costs of repairs and the routine yearly costs of upkeep. She makes sure you’re thinking of the total costs to maintain a home and not simply the list price. She also kept us in check about downsides should we ever need to sell. Ultimately, she was able to help us close on a house in SW Portland for under asking AND negotiate us a new roof and water heater as part of the deal. Throughout the process she was extremely easy to reach and had impeccable follow-through at every stage. Even after closing, she’s been a fantastic resource to us as we navigate home-ownership for the first time, more than willing to field our silly questions and point us in the right direction. We’ve been so impressed with Sally, and we couldn’t think of her more highly after experiencing the dedication she shows her clients.”

“I just had the absolute best experience buying a home with Robbie. He’s SO professional, fun, and thoughtful. I can’t recommend him enough- I’ve bought and sold a handful of properties in the past, and this by far exceeded my expectations.”

“I had the privilege of working with Carla on two transactions, and I couldn’t have had better representation. First and foremost, Carla listens to her clients and the advice she offers is consistent with their wants and needs. At the outset, Carla described her philosophy and approach as client-focused – her primary goal is to act on your behalf and help guide you in the direction you want to take. True to form, Carla laid out a plan for me based on my wish list and timeline. She created detailed tracking spreadsheets for me and asked how I wanted to engage. Did I want to be involved in every detail, or be more hands off? How frequently and in what form did I want communications? What were the things I considered non-negotiable? Her considerate and thoughtful planning set the tone for our interaction, which was maintained through the transactions. Because one of my transactions was lengthy (by no fault of Carla), I had a lot of time to observe her work style. Carla is skilled at negotiating and a strong advocate for her clients. Even in tense situations, Carla is calm, respectful, and kind. I found that while quick on her feet, Carla is not reactive; she carefully thinks things through and gathers information so she can give you an informed perspective. And she offered creative solutions to challenges – things I never would have come up with on my own. There are a lot of other positives that would turn this review into a novel. I highly recommend Carla and her team at Portland Alternative – they made the buying and selling process a great experience.”

“In the spring of 2007, we stumbled upon Portland’s Alternative Realtors while eating breakfast across the street. We had driven down from Seattle the day before and planned to spend the rest of the day checking out Portland neighborhoods and dreaming about our first home together. So after breakfast, we waddled across the street and up the steps to Portland’s Alternative. An hour later, we had hired Erica and were off to explore a few of the neighborhoods she added to our list. The ease of this first interaction was a good sign and it proved true–a month later we were moving into a home in North Portland that fit all our needs, including the price. The process was so smooth and so easy that, fast forward to October 2020, we didn’t think twice about calling Erica again. Life had gotten busier with 2 school-age kids, a dog, and two businesses. Then throw in COVID! Selling a house during COVID could be intimidating but, once again, we found ourselves marveling at how lucky we were to be in such capable hands. From helping us prioritize which updates to make before listing, to helping us set a price, to helping us wade through the multiple offers we received, we felt so lucky to have Erica’s guidance. Her communication and professionalism are top notch. We trusted her experience and intuition and we could not be happier with the results. We would recommend Erica and Portland’s Alternative to anyone seeking help buying or selling!”

Leia is the best realtor I’ve ever had! She helped my husband and me sell the houses we owned individually & buy one together, all as the pandemic broke out. Leia’s knowledge of the market is very impressive and was such an asset when everything felt crazy. She gave us great advice and helped connect us with great resources in the community when repairs were needed (or desired)! We can’t recommend Leia & her team highly enough.”

“I was incredibly impressed with Realtor Robbie Ratkai.   I went into the process very clueless, and Robbie provided full service support: advice about lenders, home inspection, chasing down permits, etc, etc.   Even for the two months since closing, he is still responsive with recommending contractors and answering my various queries.  Throughout the process, I never once felt like he didn’t adequately & promptly address my questions and concerns — heck he even fielded an email from my old man (who was obsessing over some perceived issue with property lines) — talk about going above and beyond.  Finally, the couple times Robbie needed to call in a substitute agent from AltPdx to show us a house, they were both great too.  Thanks Robbie & AltPdx!”

Colleen with Portland Alternative Realtors was easy to work with and instilled trust from the very beginning. She is very knowledgeable, timely and professional. She helped us every step of the way in order to find the perfect home for our lifestyle. We highly recommend Colleen and hope that others are as fortune as we were to work with her! “

Robbie is the best. He sold us our first house five years ago and this year, helped us sell that house and buy our new one. He is incredibly communicative, responsive, experienced, thorough, intuitive, flexible, FUNNY, and kind. Robbie helped us find our perfect home (in a pandemic, nonetheless) and we will always be so grateful. He also did an amazing job preparing our old house for sale and we sold it above the asking price. We couldn’t be happier. Call Robbie!!!”

“We had a fantastic experience with Portland’s Alternative Realtors and Emma Frazier. As first-time homebuyers, we were initially intimidated by the market and the process of home buying. Finding Emma made everything so much more navigable. She was a wonderful guide and, honestly, shouldered more responsibilities than she had to. In our case, we were not only purchasing a home but doing so from out of state, which (needless to say) complicated the process further. Emma took us on FaceTime tours of dozens of houses over the course of a month or so and gave candid feedback throughout the process. It was the next best thing to being there ourselves. We never doubted that she had our very best interest in mind. Once we eventually got an offer accepted, Emma continued working closely with us through that process, and because we were out of state, she helped us to coordinate with contractors on work that needed to be done before we moved in. She made recommendations for painters, contractors, a floor guy. She was a treasure trove of knowledge and information. Worth noting too: Emma is very cool. It felt like getting invaluable advice from a sister. She’s funny. She’s fun. She rooted for our victories and cheered us up after disappointments. I’m not sure that we could’ve found a better fit for us than Emma. She’s a wonderful realtor and a wonderful person. 10/10 recommend.”

Carla Mink is an absolute Rockstar. She absolutely knows her stuff, and worked tirelessly to get our deal done right and done fast. I highly recommend her.”

“We’re so happy that the stars align for Emma to be our realtor – she’s everything you’d hope for (and more) on the journey to homeownership. We had no idea what we were getting into but she helped us through each step with such tremendous patience, knowledge, organization, and grace – during a pandemic no less! She really took the time to listen to our goals and future plans. In walk throughs she pointed out things that we overlooked and ALWAYS had our best interest in mind. I really felt protected. Beyond that, during the times of discouragement or feeling out of our league she was such a gem; positive, fun, and encouraging. Emma was always on point, a wonderful guide, and quick to make it all happen. I cannot recommend her and her team at PDX Alternative Reality enough!”

“We chose Sally to be our real estate broker, and I don’t think I could have found a better fit for our needs. Sally was very kind, professional, thoughtful, and attentive throughout the process. She really went above and beyond my expectations. She was very knowledgeable, friendly, and communicated reliably and clearly throughout the process. She was able to help us find what we wanted, help us understand each step of the process, and assist when needed with any questions we had. I cannot recommend Sally highly enough, she is both a great real estate broker, and an awesome human being. I would trust her again for our real estate needs without reservation. Thank you Portland’s Alternative Realtors, and Thank you Sally!”

Erica helped us sell a house a few months ago (yes, during the pandemic!) and everything went so smoothly. She is very professional and her knowledge is amazing regarding repairs/areas to highlight/staging. She was very quick to respond to any questions we had and has a great resource of contractors who were able to do some repairs we needed. We had a road trip planned and were nervous about not being there (and the time change) but Erica handled it so well! We will definitely use her again to buy/sell any of our homes in the future! She goes above and beyond and explained all the steps along the way.”

Erica helped us buy our home eight years ago. When we were ready to sell this past June, she is the first person we called. Erica was thoughtful about selling a home during COVID-19. She had creative solutions for unexpected issues and was easy to communicate with. We closed on our home a week early! We have already recommended Erica to friend looking to move to the Portland area, and wouldn’t hesitate to recommend her to anyone else who wants a hard working team player in their corner.”

Robbie Ratkai and Portland’s Alternative were the picture of professionalism during our housing search! Robbie always made us feel like we were his most important clients. He was easy to communicate with and we appreciated his candor while touring dozens of homes. When it came to putting our best offers forward, Robbie made us feel confident in our decisions and ensured that the entire closing process was smooth and drama-free. If you want a professional, hard-working, and FUN realtor, look no further!”

“I have known Erica for 20 years and she has helped buy and sell a few houses for my wife and I. Every experience with Erica has been very positive. She is incredibly good at her job, efficient, responsive, knowledgeable, friendly and energetic. She understands the Portland real estate market and has navigated the ups and downs with a clarity that is very calming to us clients. I have recommended Erica to ALL of my friends and will continue to do so.”

Carla is an outstanding realtor. She used to own and run a local boutique in Portland and it really shows. Customization and service are her absolute strengths as a realtor. She is always thinking about the exactly right fit for her clients and, once the process becomes more formal, is always at least two steps ahead of what needs to be done next in order to meet deadlines and get the best value. From the first conversation we had with Carla about moving from our condo to a single family home, we were immediately a team of three. Throughout the process she checked in with us regularly and seamlessly tailored her suggestions to our desires. In the time of Covid 19 she was always incredibly conscientious about wearing masks, having hand sanitizer, observing social distancing etc. She was such a delight to work with that we quickly found and purchased an absolute gem of a home at a very reasonable price. She was in fact so good that she is now helping us sell our condo!”

Emma was honestly the best Realtor we could have asked for! I would hands down recommend her to anyone– she was a hero for us through this process of buying our first home! She was extremely organized, professional, warm, and knowledgeable about all of the homes we toured and the real estate market. She showed us maybe 25 houses in one weekend when we had originally only planned to see around 12 (we came in from out of town). She was super flexible and accommodating for us on this weekend– I thought to myself, gosh, Emma must be exhausted and I can’t imagine how she’s juggling all this! That said, she was positive, cheerful and energetic the entire time we were with her. Before closing, she met several different contractors at the house for us because we were out of town. Every time we mentioned needing a contractor to go to the house, she happily offered to meet them there. She was super super awesome! Two of our friends also worked with her and had the same experience.”

Sally Schwartz was my realtor for my recent home purchase and she made the whole transaction fun and stress free. She is very responsive and accommodating, plus she has immense knowledge of Portland and the surrounding areas. She’s also hilarious and will keep you laughing!! She’s honest and straight forward and helped me get exactly what I wanted!”

“Working with Sally Schwarz at Portland’s Alternative Inc., Realtors has been nothing short of a great experience. She is exceptionally user-friendly, and has a ton of integrity. Her background in real estate and design are a huge plus. But wait, there’s more; we were able to get our dream house, because of the relationships she has in the Portland area.”

Erica and her team at Portland’s Alternative Realtors are the best! They helped get our home ready for market in a very short period of time and maintained excellent communication throughout the sales process. Anyone looking to sell or buy a home in SE Portland should definitely talk with Erica and her team at Portland’s Alternative Realtors!”

“I fully recommend this company if you are looking to buy or sell a house. In this time of COVID 19 we managed to sell our house and buy a new house in just 2 months time. Colleen is amazing and guided us every step of the way. We weren’t sure if we should move forward with this process during a pandemic, but Colleen assured us that we could do it, and we did. She was extremely helpful in recommending contractors to fix up our old house, and knew what needed to be done and not done to sell the house. She knew exactly what we were looking for in a buying a house, and found us the castle of our dreams in 3 shorts days of looking. We never could of navigated this difficult process without her.”

“We are a French – American family who moved to Portland from France last year. We have had the pleasure to work with Portland’s Alternative Inc to find our future home and we have nothing but praise for them! Erica and Leia are professional, knowledgeable, service oriented, and super fun to work with. They were able to help us close on our dream house in the neighborhood we really wanted. They also helped us meet contractors for the remodel we will be doing. Having worked in the real estate industry myself for the last 10 years in France, I have to say I was very impressed by Erica and Leia! Thanks so much!”

“I was a first time homebuyer and I can not imagine ever going through anyone else my next time around. The all around experience with Erica and Portland’s Alternative Inc., Realtors was absolutely perfect. I was moving from out of state and had a strict timeline to relocate. Erica and the team stopped at nothing to ensure I got the home I wanted in the shortest time-to-close, possible. Erica and her team have earned my business, for life! Thank you MG”

“I can’t say enough good things about Portland’s Alternative Realty! My husband and I worked with Colleen and Erica. We were living in Southern California and wanted to move closer to family in the Portland area.I had a meeting with both of them about a year ago, just to get acquainted and talk about what we wanted. They were great about checking in periodically, but let me move along at my own pace. In February I was visiting my daughter and showed her some of the places we had been looking at online. She suggested we call Colleen and try to see a couple of houses. It was a very last minute thing, but Colleen managed to arrange the viewings for us. She was very helpful in preparing our offer and making sure that I understood what the contract I was signing meant. It was a pleasure working with her! Once the offer had been accepted, I worked mainly with Erica. She did an amazing job of handling all the inspections, work proposals, and negotiations with the seller’s agent and my bank.She made sure that everything went smoothly. Erica was always calm and professional, even though I was finding the final negotiations with my bank rather trying. Both Colleen and Erica made buying an out of state home much easier than I could ever imagine. They were super responsive and lovely to work with!”

Sally Schwartz is an amazing human and an even better real estate agent. She has a wonderful sense of humor, is kind, informative, and made every step of the home buying process as simple and as easy as she could make it. My partner and I were first-time buyers, and we quickly felt overwhelmed by the massive amount of time and energy that goes into the buying process. Sally was quick to help in any way that she could. Our time searching for homes fell right before and during the COVID-19 pandemic. We were out-of-towners, and our dream home just happened to pop up mid-May. After Sally masked and gloved up to give us a virtual tour of the home, we soon realized that this was our home. We made the 14-hour drive to Portland after two months of quarantining in Los Angeles. Had our offer accepted. And are now just a few short days away from move-in. Because of Sally we now own our dream home. Trust me when I say, Sally Schwartz is second to none when it comes to a reliable, kind, hard-working, and knowledgeable agent. Thank you for everything. We couldn’t be more happy. Sally’s email reads, “May the Schwartz be with you,” and we wouldn’t have had it any other way.

“We bought our home in 2018 with Colleen Glaab, and she was an amazing guide through what could have been an extremely stressful experience. She organized meetings, arranged estimates with contractors, and helped us navigate the numerous aspects of each property we looked at in a way we could have not done successfully on our own. Our family can’t give her enough praise, and it’s nice to know we have a realtor for life.”

Emma is an absolutely AMAZING person. She will do anything to make your life easy an only do what’s best for you. Emma is one of the most genuine people I know, she will go above and beyond and not only meet– but EXCEED your expectations! Emma helped me through everything I needed to know especially in this uncertain times, she was always well informed and extremely attentive. Emma is a very genuine, hard working person that spends the time and effort to get to know you on a deeper level. This is very helpful, to have a trust worthy friend when selling your home. There was never a moment I felt confused or lost in the process. Emma made our experience so simple and smooth. We appreciated everything especially how she kept in contact with us and kept us updated thru the entire process. We really love her problem solving attitude and how quickly she got ahead of any issues that popped up. It was just an overall wonderful experience, her expertise guide us through the whole way for A-Z. Would I HIGHLY recommend Emma and the crew @ Portland alternative realtor an astounding YES!!!”

“I used Erica and Portland’s Alternative Realtors to buy my house about 10 years ago. Erica and her team made it such an easy and enjoyable experience, I’ve recommended them to many friends and family members since. I can still call Erica up and pick her brain about contractors, investments into my house , and random house things and she always makes herself available as a kind and valuable resource. Highest Recommendation.”

“As first-time home buyers, we’re fortunate we found Colleen Glaab to help us navigate the process. She let us set the pace, was always available, and is extremely knowledgeable about a myriad of details about homes and home-buying. And when we finally found the place we now call home, she kept on top of all the details, making the process smooth, even when covid-19 added a unique and unprecedented set of challenges to our closing. She’s the best!”

“We could not have been happier with Robbie.  Whenever we doubted something he panned out to be right.  He was a pleasure to spend time with and quickly understood what we were looking for.  We will certainly be referring folks when the opportunity arises.”

“I love love loved working with Colleen. She is smart, incredibly hard-working and knowledgeable. I recommend her whole-heartedly. I bought an older building and Colleen’s ability to anticipate possible problems and help guide me through solutions and workarounds was so valuable.”

Sally at Portland Alternative Realty recently helped us sell our home in NE Portland in one would call an up and coming neighborhood. She helped us navigate the current market, made recommendations that made sense for our property and hosted two successful weekends of open houses during the busy summer season. All her efforts lead to numerous offers and then ultimately a quick and painless closing experience. Sally is professional, outgoing, easy to work with and I can not recommend her enough!”

Emma Frazier and Leia Carlton helped my husband and I buy our first home. They are simply the best. Overall, my husband and I were in the market for about 6 months and 8 offers. During that time, Leia and Emma were at our service and ready to help every step of the way. Even though it took us what felt like an eternity to find a home, they never made us feel pressured to do anything we weren’t 100% comfortable with. They negotiated us a great deal, procured what felt like 1,000 bids, and even caught some discrepancies in the loan paperwork during close. But, enough with the boring stuff. These two are fun. If you are anything like me, you will spend hours driving around Portland with your realtor. Do yourself a favor and don’t get trapped in a car with a dud. My husband and I looked forward to seeing Emma each week. There is a variety of competence in Realtors. When you work with Alt PDX you know you are getting the very best and will have fun along the way. I did.”

Robyn was so great to work with. One of the smoothest deals I have ever had. She communicates with confidence and kindness. All parties involved walked away happy!

Sally Schwartz at Portland’s Alternative Realtors recently helped us sell our home in NE Portland. Sally had our home sold in no time flat. It was obvious throughout the whole process that she had our interests in mind and wasn’t seeing us as a monetary transaction. Very personal and professional. I am currently recommending her to anyone I know looking to buy or sell in Portland. Thanks Sally!”

“We used Leia Carlton to buy, sell, and buy our homes in Portland. In today’s market, with all the tools available, it may be tempting to go through this process without a realtor. We considered doing the sell and purchase of our home without a realtor to save some money. But we do not regret at all using Leia as a realtor. She proved to be valuable on many levels to us. Leia offered professional advice throughout the process, and provided a calming presence when we invariably became anxious. Leia offers a non-judgemental voice and well timed advice in a process that is fraught with emotion. Leia was a great advocate and we would not hesitate to use her again for our future needs. I should mention as well, that we worked with other staff at Alt Realtors. So far, every member of their team over there are just as professional as Leia. Even as Leia went out of town for vacation, the transition to Emma for that period was seamless.”

“After my house sat on the market for over six months I decided to try a new realtor and I found Leia, everything changed for the better once I did. She knew exactly what changes I needed to make to the house and she helped me every step one the way! It worked! We had several offers and it sold in  just four days! Plus she was always available and was there to help in any way and answer any questions I had during the closing process! I would definitely recommend Leia for you realtor needs!”

“We first contacted Leia Carlton three years ago, when we were considering buying a house. We decided to wait, but we were so impressed with Leia that we called her as soon as we were ready. Even our kids remembered meeting her and the kindness she showed them as she pointed out neighborhoods on the map! Leia is always knowledgeable, prepared, patient, and quick to respond. She doesn’t sugarcoat anything, but presents the pros and cons of all situations, to help you decide what is best for you. Our family highly recommends Leia. She was with us every step of the way, and we are so grateful for her expertise.” 

Leia Carlton is, without a doubt, the best real estate agent I have ever worked with.  My husband and I have bought and sold many homes over the years.  What’s amazing about her is that she is not only the consummate professional, she is charming and personable at the same time.  I have worked with her on 3 purchases and 2 sales of homes.  Each transaction went quickly, for the right price and without a hitch in large part due to her knowledge of the market.  I can give her my highest recommendation.”

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